There From the Beginning

Eagle Creek Aviation and Naples Jet Center are excited to serve as Embraer Authorized Phenom Service Centers. We are proud to have been side by side with Embraer dating back to the design phase of the Phenom and introduction to the U.S. Market. Even before production began, Eagle Creek made multi plane purchases of  more than 30 new Phenom 100 and 300 for our clients. In fact, Eagle Creek CEO and Founder Matt Hagans was selected to help bring Phenoms to the U.S. market, serving in Brazil on the factory’s Man-Machine Interface Committees during design and introduction of both the Phenom 100 and Phenom 300 and has been a keynote speaker for Embraer’s annual Supplier Conference. Our close relationship with Embraer, based on our purchase of more than 30 brand new Phenoms and dozens of deliveries of Phenom 100 and 300 aircraft from Brazil and Melbourne to our clients, enables us to maintain your Phenom with the utmost precision and professionalism.

Embraer Maintenace and Inspections

North American Leader in Phenom Service and Support

Our unrelenting goal is to maximize your Phenom ownership experience. From the day you purchase your airplane and every time you fly, we look forward to being there to help maintain your aircraft and on standby for any support needed.

Our expert technical staff, our unequaled experience and extensive Phenom parts inventory is your assurance that we are a strategic partner and available 24/7 to supporting your aircraft.

We are able to support EEC, ESP and JSSI maintenance programs as well as:

  • AOG, 24/7 and Offsite Capabilities
  • Scheduled and Unscheduled Maintenance
  • AD and SB Compliance
  • Factory Enhancements
  • Major and Minor Structural Repairs and Modifications
  • Pratt & Whitney Service and Support
  • Interior Refurbishment
  • Wifi and Cabinet Entertainment
  • Avionics Repair and Installation

Embraer Maintenace and Inspections

North American Leader in Phenom Service and Support

Our unrelenting goal is to maximize your Phenom ownership experience. From the day you purchase your airplane and every time you fly, we look forward to being there to help maintain your aircraft and on standby for any support needed.

Our expert technical staff, our unequaled experience and extensive Phenom parts inventory is your assurance that we are a strategic partner and available 24/7 to supporting your aircraft.

We are able to support EEC, ESP and JSSI maintenance programs as well as:

  • AOG, 24/7 and Offsite Capabilities
  • Scheduled and Unscheduled Maintenance
  • AD and SB Compliance
  • Factory Enhancements
  • Major and Minor Structural Repairs and Modifications
  • Pratt & Whitney Service and Support
  • Interior Refurbishment
  • Wifi and Cabinet Entertainment
  • Avionics Repair and Installation

Recent Phenom 100

INSPECTION & MAINTENANCE FEEDBACK

I had heard that your facility in Indianapolis was the best facility for Phenom maintenance.  For that reason, when I purchased the Phenom I had it flow to your facility for the repurchase inspection.  All the work was completed on time, on budget, and the team there were all professional and helpful.  I was more than satisfied as the experience exceeded my high expectations.

When I was planning for my 1200hr inspection, I heard “through the grapevine” that while Naples Jet Center was excellent, it might not be as good as Eagle Creek.

I want to let you know that this is complete nonsense.  Naples Jet Center is simply fantastic.  The team there of Jim Goodwin, Dave Stetson, the other Dave, Scott, Corey, and everyone else that I worked with (apologies to those who deserve mention by name that my feeble brain has failed) are amazing.  They are the most professional group that I have worked with in aviation (I have owned three other aircraft).  They are knowledgeable, professional, helpful, and great at customer service.

Phenom 100 Owner

Avionics

Service and Upgrades

Our technicians have experience in a wide range of avionics from simple repairs to component installations and upgrades. As an award-winning Garmin Service Center, we have trained technicians with a vast knowledge of Garmin’s G1000 and G3000 avionics.

With our experience and 10 year history with Phenom aircraft, you can be confident in our avionics technicians.

We are an authorized dealer for all major avionics companies including Garmin, Honeywell, Alto Aviation and Gogo that allows us to repair and upgrade your avionics

 

Avionics

Service and Upgrades

Our technicians have experience in a wide range of avionics from simple repairs to component installations and upgrades. As an award-winning Garmin Service Center, we have trained technicians with a vast knowledge of Garmin’s G1000 and G3000 avionics.

With our experience and 10 year history with Phenom aircraft, you can be confident in our avionics technicians.

We are an authorized dealer for all major avionics companies including Garmin, Honeywell, Alto Aviation and Gogo that allows us to repair and upgrade your avionics

 

ADS-B Solutions

Garmin G1000 NXi Integrated Flight Deck

Fast & Affordable Update for Existing Garmin G1000 Installations

This is a game changer!  Experience the difference by upgrading your Embraer Phenom 100 or 300 with the latest G1000 technology from Garmin.

  • Faster processing (10X) & Better Displays (30-50% Brighter)
  • Enhances Connectivity via Garmin Connext
  • New ADS-B In/Out Solutions for the Phenom 100
  • Dozens of New Features and Enhancements
  • Minimal overall downtime and investments

Now Accepting Deposits for 2019 Installations

Garmin G1000 NXi Integrated Flight Deck

Fast & Affordable Update for Existing Garmin G1000 Installations

This is a game changer!  Experience the difference by upgrading your Embraer Phenom 100 or 300 with the latest G1000 technology from Garmin.

  • Faster processing (10X) & Better Displays (30-50% Brighter)
  • Enhances Connectivity via Garmin Connext
  • New ADS-B In/Out Solutions for the Phenom 100
  • Dozens of New Features and Enhancements
  • Minimal overall downtime and investments

Now Accepting Deposits for 2019 Installations

Sales and Brokerage Service

Trusted Partners in Aircraft Ownership

  • Whether you are looking to sell your existing plane and trade up to a Phenom or other aircraft, you’ll benefit from our decades of experience in aircraft sales.
  • We can locate truly qualified buyers and present your aircraft to the market in the most compelling way possible.
  • Our aircraft acquisition services enable you to locate the best plane available, based on your mission profile and budget.
  • Whatever your need, you can count on our reputation for integrity, professionalism and good communication throughout the transaction process.

Sales and Brokerage Service

Trusted Partners in Aircraft Ownership

  • Whether you are looking to sell your existing plane and trade up to a Phenom or other aircraft, you’ll benefit from our decades of experience in aircraft sales.
  • We can locate truly qualified buyers and present your aircraft to the market in the most compelling way possible.
  • Our aircraft acquisition services enable you to locate the best plane available, based on your mission profile and budget.
  • Whatever your need, you can count on our reputation for integrity, professionalism and good communication throughout the transaction process.

New Aircraft Acceptance and Delivery Services

Expertise Like No Other

  • We have delivered more Phenom’s from the factory for clients than anyone else in North America.
  • We provide inclusive solutions for owners that want professional representation in Florida or Brazil to accept the airplane, and then deliver it to the owner’s location.
  • As part of our delivery services, we also have the airplane RVSM certified for your ferry trip back to the U.S. and provide you with RVSM manuals and support to operate on your own RVSM LOA.

New Aircraft Acceptance and Delivery Services

Expertise Like No Other

  • We have delivered more Phenom’s from the factory for clients than anyone else in North America.
  • We provide inclusive solutions for owners that want professional representation in Florida or Brazil to accept the airplane, and then deliver it to the owner’s location.
  • As part of our delivery services, we also have the airplane RVSM certified for your ferry trip back to the U.S. and provide you with RVSM manuals and support to operate on your own RVSM LOA.

Upgrade Options for Phenom Aircraft

Fast & Affordable Update for Existing Garmin G1000 Installations
This is a game changer!  Experience the difference by upgrading your Embraer Phenom 100 or 300 with the latest G1000 technology from Garmin.

  • Faster processing (10X) & Better Displays (30-50% Brighter)
  • Enhances Connectivity via Garmin Connext
  • New ADS-B In/Out Solutions for the Phenom 100
  • Dozens of New Features and Enhancements
  • Minimal overall downtime and investments

Learn More About the Garmin G1000 NXi Upgrade

Eagle Creek Aviation and Naples Jet Center offer ADS-B solutions for the Phenom 100 and Phenom 300.

Our team of world-class ADS-B experts stands ready to ensure you and your aircraft are ready for the ADS-B deadline in 2020. Our dealer status with most major avionics manufacturers makes us the ideal partner. We’ll walk you through all the options, work to identify the right solution for you, and ensure you receive world-class service throughout the process.

Learn More About ADS-B Solutions for your Phenom 100 or Phenom300

Eagle Creek Aviation is an Alto Aviation Dealer and provides PA and cabin audio solutions for the Phenom 100 and Phenom 300.

The flight crew will be able to make PA announcements from the cockpit by selecting the PA key on the audio panel. When PA is selected from the cockpit a PA chime will activate and the crew will be able to make clear announcements to passengers without requiring them to wear headsets.

This versatile solution also allows adding excellent entertainment audio to the system, providing all the cabin passengers in the cabin with an outstanding listening experience, allowing them to plug in their personal media device and listen to their favorite music through an ALTO Aviation premium digital sound system. Volume settings and music selection will be controlled through the passenger’s personal device. When a PA event occurs the PA event will override any entertainment audio playing

There are several different configurations and options, contact one of our Embraer Phenom experts to learn more.Alto Aviation Phenom PA SolutionsAlto Aviation Phenom PA Solutions  Alto Aviation Phenom PA Solutions  Alto Aviation Phenom PA Solutions

Garmin Synthetic Vision – SVT for G1000 has our most useful, safety-enhancing situational display capability in an integrated flight deck. And it can make a world of difference in the way you navigate today’s busy airspace.

Seeing Is Believing

When darkness, fog, rain, haze or solid IFR conditions keep you from seeing clearly out the windshield, our SVT virtual flight reference is like “taking the blinders off.” Using sophisticated graphics modeling, SVT recreates a visual topographic landscape from the G1000 system’s terrain-alerting database. The resulting virtual reality display offers pilots a supplemental 3-D depiction of ground and water features, airports, obstacles and traffic — all shown in relative proximity to the aircraft. So situational orientation is far easier and less stressful.

Garmin Synthetic Vision - Garmin SVT

Now anyone in your plane can conveniently control your XM Satellite radio using the Garmin remote control.  The GRT 10 in conjunction with the GRC 10 give passengers control over your plane’s XM Satellite radio without operations from the pilot, copilot or avionics suite. Now anyone can scan through their favorite XM radio channels and view entertainment information without disturbing the pilot.  Garmin let’s you adjust the volume, change the channel and view entertainment information.

Garmin Remote

Eagle Creek offers the Embraer factory Belted Lavatory service bulletin kits for the Phenom 100 and Phenom 300.  The SB kit allows us to replace the non belted lavatory with a structural reinforced belted flushing lavatory allowing it to be occupied by a passenger. We have installed many kits and  and has experience installing many kits.

Phenom Belted Lavatory

We offer several options for adding in flight internet and Wi-Fi to your Phenom 100 and Phenom 300. We are an Gogo Authorized Dealer and offer Gogo’s new AVANCE L3 and L5 Broadband Internet and Cabin WiFi connectivity.GOGO L3 L5 AVANCE IN FLIGHT INTERNET & WIFI

Tired of the interior rails looking poor with scratches and scuffs?  We have a process that will refinish the rails to make them look great and last.

Embraer Phenom Interior Rails

Embraer Phenom Interior Rails

We manufacture and stock carpet runners in factory colors.  We have designed a main aisle carpet runner, supplemented by two rugs between the passenger seats and one by the main cabin door to protect your cabin and allow easy cleaning.  We can also produce custom runners in vinyl including custom logos.

Embraer Phenom Carpet Runners Embraer Phenom Carpet Runners

Did you know that Embraer Phenom aircraft don’t come with a Hobbs meter from the factory?

Keep track of your flight hours easily with an installation of a Hobbs flight hour meter.  The meter is cleanly installed on the Co-Pilot side by the headset jacks for easy reading and yet out of way.

We have installed 1/8” headset jacks in several airplanes to allow passengers to use typical iPod-style headsets.  We can also install additional aux music jacks in the cabin that enables passengers to share what they are listening to.

With its advanced solid-state transmitter design eliminating the need for life limited magnetron tubes, the GWX 70 — and GWX 70H that’s been made more rugged for helicopter operations — comprises the very latest and most reliable technology in onboard weather radar.

Scan with Doppler Accuracy

Bringing full-color storm cell tracking to your compatible Garmin multifunction display, this Doppler-capable weather avoidance tool combines excellent range and adjustable scanning profiles with precision target definition — for accurate, easy-to-interpret, weather analysis in the cockpit. With pilot-adjustable horizontal scan angles of up to 120°, you can easily focus scanning on the areas you want to watch, while vertical scanning lets you focus on storm tops, gradients and cell buildup at various altitudes. Plus, Weather Attenuated Color Highlight (WATCH™) can identify areas beyond the radar’s capability that may contain even more hazardous areas of precipitation.

Upgrade to Advanced Features

The GWX 70 you buy today is prepared for the technologies you might need tomorrow. You can unlock a wealth of new functionality in your GWX 70, such as ground clutter suppression*, which identifies radar ground returns and removes them from the display – taking the guesswork out of interpreting what’s on your screen. And optional turbulence detection* can determine areas of turbulence that might contain particulate, like rain or hail. These capabilities are available through simple software upgrades, eliminating the need to purchase new hardware in the future.

GARMIN GWX 70 FOR EMBRAER PHENOM 1 GARMIN GWX 70 FOR EMBRAER PHENOM 1

Eagle Creek can install the factory upgrade forward 2-place divan in the Phenom 300.

  • Replace the forward, right hand refreshment center with a divan
  • Center armrest with cup holders
  • Additional storage under the aft seat and armrest
  • Interior configuration allows for up to 9 passengers

Phenom 300 Divan

This replaces the standard forward left hand refreshment wardrobe and includes ice drawer, crystal storage, snack drawers, general storage with shelves, and trash disposal.  It also has room for beverage can storage and space for wine bottles

Phenom 300 Refreshment Cabinet

Heat your Phenom 300 aft baggage compartment with Embraer’s service bulletin that provides a heated air supply in order to maintain its internal temperature at adequate levels during flight.

The system is designed to provide headed air supply to the aft baggage compartment in order to maintain its internal temperature between approximately 40 degrees F and 75 degrees F during flight.

Additional insulation is added underneath the floor, sidewalls and ceiling panels

We can replace the standard forward right hand side wardrobe in the Phenom 100 with a structural reinforced side facing seat allowing to be occupied by a passenger.

Phenom 100 Side Facing Seat

Upgrade to Embraer’s premium entry door by replacing the cables with a stainless steel telescopic rods and adding lights to the steps of the air stair door

Phenom Premium Passenger Door

Premium Passenger Door

Premium Passenger Door

Increase the operating range of you aircraft by 110 pounds

We can replace the curtain for the lavatory are with a rigid lavatory door.  The lav door increases privacy that separates the lavatory from the passenger cabin using dual pocket doors.  This add on will disable the recline capability on the aft forward facing cabin seats.

We offer two cost-effective solutions for operators without TCAS.  We offer both, the Garmin GTS-850 and L-3 Communications Sky-899 TCAS I.

Garmin TCAS

Did you notice you don’t have a light in the lav area of the airplane? We can install a LED light just like the spotlights found in the cockpit that are touch control.

 

Embraer Phenom Service Center

Embraer Phenom Service Center

Happy Customers

WHAT OUR CUSTOMERS ARE SAYING ABOUT US

“Matt Hagans worked with me on the delivery, and to say he did a great job would be an understatement. He clearly knows the airplane, and what to look for during the acceptance flight.”

G. Schmidt, Phenom 300 Owner

Questions about Maintenance or Upgrades for Your Phenom?

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Talk to One of Our Phenom Experts

Rick Branch Eagle Creek Aviation VP & Director of Embraer Sales Send Email (317) 293-6935
Chuck Farney Naples Jet Center Maintenance Sales Director Send Email (239) 649-7900
Dan Smock Eagle Creek Aviation Maintenance Sales Director Send Email (317) 293-6935
Manuel Vega Naples Jet Center Maintenance Sales Director Send Email (239) 649-7900